Pix4D services status

All Systems Operational

About This Site

Welcome to Pix4D's page for real-time monitoring of our services. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here but only during Swiss business hours (Monday-Friday, 9:00-16:00).

Uptime over the past 90 days. View historical uptime.
Processing Infrastructures Operational
90 days ago
99.86 % uptime
Today
Processing infrastructure US ? Operational
90 days ago
99.85 % uptime
Today
Processing infrastructure DE ? Operational
90 days ago
99.86 % uptime
Today
Processing infrastructure JP ? Operational
90 days ago
99.86 % uptime
Today
Processing infrastructure KR ? Operational
90 days ago
99.86 % uptime
Today
Processing infrastructure CA ? Operational
90 days ago
99.86 % uptime
Today
Pix4D Licensing system Operational
90 days ago
99.86 % uptime
Today
PIX4Dcatch Operational
90 days ago
99.79 % uptime
Today
PIX4Dcloud ? Operational
90 days ago
99.86 % uptime
Today
PIX4Dengine Cloud API Operational
90 days ago
99.7 % uptime
Today
PIX4Dfields Operational
90 days ago
99.95 % uptime
Today
PIX4Dmapper Operational
90 days ago
99.95 % uptime
Today
PIX4Dmatic Operational
90 days ago
99.95 % uptime
Today
PIX4Dreact Operational
90 days ago
99.95 % uptime
Today
PIX4Dsurvey Operational
90 days ago
99.95 % uptime
Today
Mailjet Mailjet App Operational
Mailjet Outgoing SMTP Operational
Mailjet REST API Operational
Mailjet SEND API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Decommissioning Notice: Pix4Dmapper cloud pipeline Feb 28, 2026 12:00-12:01 UTC

As part of our ongoing efforts to enhance our development infrastructure, Pix4D is retiring our PIX4Dmapper legacy pipeline from cloud products. This transition aims to provide improved performance, security, and scalability.

See support article: https://support.pix4d.com/hc/upcoming-decommissioning-of-pix4dmapper-legacy-processing-pipeline
Posted on Sep 26, 2025 - 07:27 UTC
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
AWS Outage - Elevated errors on our backend infrastructure
Resolved - This incident has been resolved.
Oct 20, 10:13 UTC
Identified - Our cloud provider (AWS) is experiencing technical issues on multiple services we rely on, affecting the API and the processing infrastructure. Processing might be delayed or failing as a result.

For more details please check AWS incident page: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A
Oct 20, 07:00 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

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