Pix4D services status

All Systems Operational

About This Site

Welcome to Pix4D's page for real-time monitoring of our services. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here but only during Swiss business hours (Monday-Friday, 9:00-16:00).

Uptime over the past 90 days. View historical uptime.
Processing Infrastructures Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure US Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure DE Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure JP Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure KR Operational
90 days ago
100.0 % uptime
Today
Processing infrastructure CA Operational
90 days ago
100.0 % uptime
Today
Pix4D Licensing system Operational
90 days ago
99.98 % uptime
Today
PIX4Dcatch Operational
90 days ago
100.0 % uptime
Today
PIX4Dcloud Operational
90 days ago
99.98 % uptime
Today
PIX4Dengine Cloud API Operational
90 days ago
99.98 % uptime
Today
PIX4Dfields Operational
90 days ago
100.0 % uptime
Today
PIX4Dmapper Operational
90 days ago
100.0 % uptime
Today
PIX4Dmatic Operational
90 days ago
100.0 % uptime
Today
PIX4Dreact Operational
90 days ago
100.0 % uptime
Today
PIX4Dsurvey Operational
90 days ago
100.0 % uptime
Today
Mailjet Mailjet App Operational
Mailjet Outgoing SMTP Operational
Mailjet REST API Operational
Mailjet SEND API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Decommissioning Notice: Pix4Dmapper cloud pipeline Feb 28, 2026 12:00-12:01 UTC

As part of our ongoing efforts to enhance our development infrastructure, Pix4D is retiring our PIX4Dmapper legacy pipeline from cloud products. This transition aims to provide improved performance, security, and scalability.

See support article: https://support.pix4d.com/hc/upcoming-decommissioning-of-pix4dmapper-legacy-processing-pipeline
Posted on Sep 26, 2025 - 07:27 UTC
Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Cloud API and site down
Resolved - All services are restored correctly with the revert of the change. We do not notice any further problem. Sorry for the inconvenience caused by the API outage.
Jan 22, 09:23 UTC
Update - The services are back to normal. We are monitoring and validating the traffic.
Jan 22, 09:14 UTC
Monitoring - The services are back online but we are investigating an issue on the authentication.
Jan 22, 09:07 UTC
Update - We are working on restoring the cloud API and site.
Jan 22, 09:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 22, 08:59 UTC
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

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